7 Day Money Back Guarantee
We believe returns should be easy.
Login to your account
& submit a return request
Wait for approval
(within 24 hours)
Send it back
Instructions on how to submit a returns request from your account click here.
A few notes just so we're on the same page.
1. Let us know you wish to return your products within 7 days of receiving it. By Phone, Email or by submitting your returns request.
2. Complete and return any additional information we may need and send it back within 72 hours.
3. Package the parcel exactly as you received it. Remember to use all the protective packaging and to secure all loose objects within the package, to avoid damage to the product on its return trip.
nb. You are liable for the returned product so package it well to ensure you get your refund.
4. Send the package back to us and remember to insure the freight just in case it gets damaged by your courier. (Original and return postage is not refunded). Tracking number must be provided within 3 working days of approval.
Important: Attach the RMA number to the outside of the packaging so we can match the parcel to your order.
For full terms and conditions please click here
